Returns & Exchanges
At Gateway Disc Sports, we stand behind our craftsmanship and want you to be fully satisfied with your gear. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and details of the item you wish to return or exchange to receive a Return Authorization.
Pack Your Gear
Ensure the discs or equipment are in their original, unused condition and securely pack them in a sturdy box to prevent damage during transit.
Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package back to our headquarters in St. Louis.
Quality Inspection & Refund
Once our team verifies the condition of the returned items, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing